Privacy Policy

Last Updated: June 2026

Your Privacy Matters

At Vivlumin™, we respect the trust you place in us when visiting our website and purchasing our products.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, browse our products, or place an order through our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our services and fulfill your orders, we may collect certain information from you.

Information You Provide Directly

When you:

• Place an order

• Contact customer support

• Subscribe to newsletters

• Create an account

• Participate in promotions or surveys

We may collect information such as:

✔ Full Name

✔ Email Address

✔ Shipping Address

✔ Billing Address

✔ Phone Number

✔ Order Information

✔ Payment Confirmation Details

Please note that payment card information is processed by secure payment providers and is not stored by Vivlumin™.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Referring Website

• Website Interaction Data

This information helps us improve website functionality and customer experience.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

Order Processing

✔ Process transactions

✔ Confirm purchases

✔ Arrange shipment and delivery

✔ Provide order status updates

Customer Support

✔ Respond to inquiries

✔ Resolve issues and requests

✔ Improve customer service quality

Website Improvements

✔ Analyze website performance

✔ Enhance user experience

✔ Optimize product offerings

Marketing Communications

With your consent, we may send:

• Product announcements

• Promotions

• Special offers

• Brand updates

You may unsubscribe from marketing communications at any time.

3. Information Security

Protecting customer information is a priority for Vivlumin™.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, disclosure, or loss.

Security measures may include:

✔ Secure checkout technology

✔ Encrypted data transmission

✔ Restricted access to sensitive information

✔ Trusted payment processing providers

While no system can guarantee absolute security, we continuously work to maintain appropriate safeguards.

4. Sharing Information With Service Providers

Vivlumin™ does not sell customer personal information to third parties.

However, certain information may be shared with trusted service providers that assist us in operating our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Customer support platforms

• Analytics providers

These service providers are authorized to use information only as necessary to perform services on our behalf.

5. Cookies & Similar Technologies

Our website uses cookies and related technologies to improve functionality and user experience.

Cookies may help us:

✔ Remember shopping cart contents

✔ Save user preferences

✔ Improve website performance

✔ Analyze visitor activity

✔ Support marketing and advertising efforts

You can control cookie preferences through your browser settings.

Please note that disabling certain cookies may affect website functionality.

6. Advertising & Analytics

We may work with advertising and analytics partners to better understand website performance and improve our marketing efforts.

These providers may collect information through cookies, pixels, and similar technologies.

Examples may include:

• Google Analytics

• Meta Platforms (Facebook & Instagram)

• Shopify Services

Information collected by third-party providers is governed by their respective privacy policies.

You may manage advertising preferences directly through those providers where available.

7. Third-Party Websites

Our website may contain links to external websites operated by third parties.

Because these websites operate independently, Vivlumin™ is not responsible for their content, security practices, or privacy policies.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Privacy Rights

Depending on your location, applicable privacy laws may provide certain rights regarding your personal information.

These rights may include:

✔ Accessing personal information

✔ Correcting inaccurate information

✔ Requesting deletion of information

✔ Limiting certain uses of information

✔ Opting out of marketing communications

Requests can be submitted by contacting our customer support team.

9. Children's Privacy

Vivlumin™ does not knowingly collect personal information from children under the age of 13.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove the information.

Parents or guardians who believe a child has provided personal information may contact us for assistance.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Operate our business

Retention periods may vary depending on the nature of the information and applicable legal requirements.

11. Updates To This Privacy Policy

Vivlumin™ may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with the revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Vivlumin™

Company Name: Textile Durango

Email: service@vivlumin.com

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)

Thank you for trusting Vivlumin™.

We are committed to maintaining a safe, transparent, and trustworthy shopping experience while helping you create comfortable and beautifully styled living spaces.